Thursday, April 8, 2010

SOme things I noticed this week at AC

First night was at Showboat. First when we checked in, they asked for my companion. I said what? I have no companion. My friend was with me, but she has never been to AC before. They said well when you made the reservation online you put a companion. I said well, yes, that has been there for years, its the person I come with the most often. The lady continued t inform me that I could not check in without my companion there. Of course I called for a Supervisor. She was very nice and said yes, rules have changed and if there is a companion listed, both must be there with ID. She told me to change it online in my TR account so no companion comes up unless they are actually going to be there. She did let me check in. I was LFB. Charged everything back to the room as usual. When I go to check out the next night, tons of charges on the room. All of the bar tabs were picked up, but the food was there. I only went to the mansion cafe and that little sandwich cafe place. I called down to speak to a host and was told that I need to call my junket host. I explained that I was not on a junket, I was there alone. This man with such a heavy accent was so rude to me and said he could not help me. I walked down to the front desk and asked again for a supervisor. They called a host and said it was some kind of computer glitch and it shouldnt have happened.





Next night was at Caesars. LFB again. Checked into the Centurion tower and spent most of the day at the beach and the pool. It was great. Yes the pool is tiny, but I do love the fact that there is an adult only sun deck with some nice music playing and drinks flowing. Dinner that night at Mias was outstanding as usual. There is nothing bad that I can say about it. After Mias we played some slots, tried to play rapid roulette but it was packed, and ending up losing alot of money waiting! Next morning, ready to check out, look at the bill and yet again charges. Everything was picked up except our bill at Ballys beach bar. I call downstairs and was told that Caesars will not pay Ballys Beach Bar. I explained that every other bar that we went to at Ballys was picked up, no one listened. Again, went downstairs, asked for Supervisor and it was corrected right away.





Next 2 nights were at Ballys. LFB still. We continued to use the beach and Caesars pool. Ate at several of the non gourmet places at Ballys and Caesars. I kept checking the bill every time I was in the room and no charges so that made me happy. The first night I lost alot and it put me in a cranky mood, so we decided to go and try Borgata. I had a great dinner in and amphora lounge. Then we attempted to play Craps. I had the best time. We played for about 3 hours at the same table and made alot of money. I think I am hooked! This morning we played a little at Ballys. And of course before check out I had to go and see my favorite game. Its in the Diamond Cove and its called the Golden Dragon. Its a $5 game, so $15 a spin, but I just love the bonus. Well, I got the bonus twice this morning and got two hand pays. I was very excited to say the least. I decided to try my luck at the $5 wheel of fortune right as we left and I got a spin on my last credits and got $1199, so no taxes! Whooo hoo.





All in all, it was a great trip.Great weather, good times. I just wonder why Showboat and Caesars gaveme such issues with charging things back to the room and at Ballys I have never had a problem. Anyone else notice this??



SOme things I noticed this week at AC


Thanks for posting and good for you to keep challenging those charges. Sounds like you got so lucky at the end of the trip.



SOme things I noticed this week at AC


Good going on the hand pays!!





As for the issues with the people at Showboat/Caesars.





Unfortunately, they sometimes show up on the room charge, it could be the way it was entered into the system. The people who give these answers simply don%26#39;t know the answers and rather then check with a supervisor or host, they tell you what they perceive what the correct answers are.





Usually when you get the person with a brain in their head, the charges come off, but not without a little stress.





As for the nasty man with a heavy accent at Showboat, well, I will not make any comments about that, I have nothing nice to say about people like that and I was taught that if I have nothing nice to say, don%26#39;t say anything at all (I don%26#39;t always do this tho)





Bill




Glad you had such a good time. I thought LFB topped out at $200????





As for being able to get a room without one of the people on the original reservation, I think it%26#39;s policy that you are expected to have that person with you.





I know I can%26#39;t get a weekend comp without my sister and she can%26#39;t (usually) get one without me during high season, and we are both Diamond.





Glad you got to bypass that rule, but you probably play at a higher level:)





Sounds as though you are your own best advocate. Way to go!




Since when is Mia covered under LFB?




its not







Bill




Sounds like you had a nice trip.. lucky hit right at the end-love when that happens-know you%26#39;ll take money home! Little stressful with those charges but sounds like you handled them and had them taken care of right away! I always thought everyone in your party had to be at the check-in to get their own key.




Mia is not covered under LFB. But I called my Host ahead of time and she sent over a comp to cover me.




I think since they started listing those junkets on the het page it has been screwing them up some. my tr page is doing something just the opposite of yours. you were not on a junket,well i am and junkets are not supposed to show up on your booked trips,mine does. out of concern that they had me booked as driving in ive called the direct casino marketing dept and have been told recently things have been showing up pretty weird on the tr pages.




The funny thing is that my junket doesnt even show up on the HET page. But I think that is because they fly every day except Mondays.

No comments:

Post a Comment